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Articles > Business >ÌýHow to write a unique value proposition

How to write a unique value proposition

Michael Feder

Written by Michael Feder

Kathryn Uhles

Reviewed byÌýKathryn Uhles, MIS, MSP,ÌýDean, College of Business and IT

A hand placing a puzzle piece into a missing slot of a larger puzzle to signify finishing a unique value proposition

AÌýunique value proposition (UVP) is a single sentence that clearly defines a product’s or service’s specific benefit, how it answers buyers’ needs and what distinguishes it from the competition. Let's look at how savvy marketers write a compelling UVP.

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What is the purpose of a unique value propositionÌý

As part of a company’s brand messaging strategy, a unique value proposition acts as a beacon statement, like a slogan, drawing customers to a marketing message amid the flood of competitors with their own propositions. A well-crafted value proposition makes a brand stand out and creates a strong connection with the target audience.

At its core, a UVP should be strong, simple, and memorable enough to attract new customers and reinforce existing customers' belief that they made a good buying decision. A UVP should also align with the business's mission/vision.
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Elements of a unique value propositionÌý

A unique value proposition focuses on three main things: what a company or brand does well, how that meets the customers’ needs, and how the product or service is better, or substantively different, than what competitors are offering.

Building a successful brand is all about a company or brand distinguishing itself from others in the same space and highlighting the specific benefits that it provides to customers.ÌýTo write a compelling value proposition, focus on four core elements.

Relevancy

Relevancy refers to how well a brand addresses customer needs. Make sure the UVP speaks directly to what problem customers are trying to solve and why the brand is uniquely placed to help them do it. Consider the following:

  • Know the customer: What are their wants, needs, pain points and problems? A better understanding of customers makes a unique value proposition as relevant as possible.
  • Speak their language: This means keeping the UVP simple and relatable.

Messaging should align with target markets and customer bases so that it’s relatable. Additionally, while UVPs shouldn’t measurably change over time, the slogans, images and language used should resonate with customers and may need to be updated in accordance with changing market and societal needs.
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Benefit

A unique value proposition defines product features and uses simple, easy-to-understand marketing language to answer the customers’ burning question: “What’s in it for me?â€

For example, let’s say a company is selling a revolutionary new vacuum. A feature of this product might be its cyclonic suction technology. One benefit the UVP might include could be that the vacuum picks up pet hair that other vacuums leave behind, leaving customers’ homes spotless and allergy-free.ÌýThe more specific and relevant a value proposition is to the ideal customer, the better it is.

Here are some ideas for highlighting customer benefits:

  • Identify which value claims are most impactful and put those front and center.
  • Try to quantify the value claims where possible. “Cut your cleaning time in half†is a powerful and tangible marketing statement, for example.
  • Define the product’s use-value in a way that connects with the target audience emotionally.

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Convenience

The definition of value is that the solution must outweigh the energy or effort that buyers have to expend to use it. This energy could be anything from time or money to learning a new system or changing established habits.

ImagineÌýa company that sells a meal delivery subscription service offering a unique value proposition based on convenience and ease of use. Customers are unlikely to be enticed, however, if it requires them to spend hours cooking the meal or frequently update their menu preferences.

The UVP, in this scenario, should focus on:

  • Highlighting the quick-and-easy approach to signing up
  • Emphasizing the time saved by ordering meals rather than planning and shopping at a store for each meal’s ingredients
  • Underscoring the provided recipes, user guides or tutorials that make preparing each meal exciting and easy

An effective value proposition communicates a clear, easy path to reach a desired solution or outcome.ÌýMarket testing is key to determining which product or service features resonate most with buyers.Ìý

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Risk

When customers consider a product or service described in a value proposition, they may weigh the potential rewards against the risks. These risks could be financial, like wasting money on a product that doesn’t deliver on its promise. Or they could be functional, like the risk of a new software system disrupting an established workflow.

A unique value proposition should assure customers that the risks are minimal. To do this, it can:

  • Offer incentives, such as a money-back guarantee or a free trial period, to reduce the perceived financial risk.
  • Showcase testimonials and reviews and reassure potential customers that others have taken the plunge and come out smiling.
  • Provide clear and comprehensive information — the more customers know, the less uncertainty and perceived risk they experience.
  • Don’t hide the potential challenges or downsides. Honesty can build trust and make customers more comfortable with taking a risk on a brand.
  • Show customers they won’t be left in the lurch if something goes wrong. Detail customer service, troubleshooting guides or other resources.

Every buying decision involves a leap of faith. Make that leap as small and safe as possible. For example, customer testimonials, loyalty programs, online communities and influencers/spokespeople are all great ways to reduce buyer fear. After all, if others seem satisfied with the product/service, then the potential risks won’t seem so bad.

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How to write a compelling value proposition statement

Here are a few tips to help create an effective value proposition statement:

  1. Aim for one or two sentences that pack a punch.
  2. Generic claims, like “high quality†or “best service,†are easily forgotten. Instead, focus on the unique aspects of the product or service. Tangible and easily verifiable statements work better than intangible, ambiguous, or subjective or contestable statements. It should come across as self-evident.
  3. Avoid hype and overpromising. The statement should be bold but also genuine and credible.

Imagine a company is selling eco-friendly, reusable water bottles. Instead of “High-quality, reusable water bottles,†they might try something like, “Sleek, leak-proof bottles that save the planet, one sip at a time.â€

Highlight characteristics of the product or service that consumers want to highlight in themselves. That way, it's easier for them to see themselves using and benefiting from the product or service.

Brainstorm ideas

Use brainstorming to develop unique ways of communicating the value by jotting down the product’s or service’s features and benefits, and the customers’ needs. Engaging in thoughtful discussion with team members can enrich and fine-tune each idea until an impactful UVP is crafted.

A few brainstorming techniques include:

  • Round-robin listing: Have each team member list ideas until all ideas are on the table.
  • Mind mapping: Draw out the ideas in a visual map with branches for different features, benefits or customer needs.
  • Thinking aloud: Start with one idea and see where the conversation goes.

Create a strong statement by tapping into the power of collaboration and ideation. In fact, feedback is critical.ÌýThe UVP needs to resonate with the largest group of people, so it will generally go through several iterations until it's refine to just the right key components that appeal to the widest audience.Ìý

Identify customers’ problems and pain points

Everyone has been a customer, so personal experience shows that when selecting a product or service, customers are looking for solutions to their problems. Therefore, a company must understand its audience’s pain points and how to address them. Ask questions like:

  • Is the product or service fulfilling a need?
  • What are the customers’ biggest problems?
  • How can this product or service help them find the answers they’re looking for?

Think about what led to the creation of the product or service in the first place and use that to craft a value proposition that truly resonates. Here are some specific steps to take when creating a UVP.
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Identify the specific differentiatorsÌý

It all boils down to identifying and communicating the value of the offer. Sure, features are important, but “high-tech†and “innovative†don’t mean anything if customers can’t see how those features will solve their problems. Consider the following:

  • The unique value proposition should highlight the problems the product solves and explain the positive outcomes customers can expect.
  • It should explain in simple terms how it works.
  • It should describe unique benefits or find new ways to explain familiar ones.
  • The marketing team should get feedback and measure results to ensure the value proposition is hitting its mark.

If there’s no clear benefit, the unique value proposition will fail to generate customer interest.
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Describe how the offer is valuable

A unique value proposition should describe the brand’s differentiators in a context that illustrates to customers why the product or service is worth their time, money or attention.

For example, instead of saying “We offer the highest quality,†try something like, “Our products exceed industry standards and come with a satisfaction guarantee.†The value proposition should clarify how the product or service is tailored to customers’ needs.
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Connect value with the customers’ issues

When a value proposition connects a product's or service’s value to customers’ issues, it incentivizes them to purchase. For example: “Our ecofriendly, reusable water bottles are leak-proof and easy to use — so you can reduce your plastic consumption and feel good about your daily hydration routine.â€

That marketing statement emphasizes the practical benefits of the product and tells customers how it answers another, sometimes unspoken desire; in this case, making a positive environmental impact.
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Differentiate the product or service from the competition

Plenty of competition exists, so ensure the UVP stands out. Think about things like:

  • Is the product more affordable than others?
  • Does the value proposition show that the produce has higher quality standards than competitors?
  • Is the value proposition offering something that competitors can’t?

Product innovation can also help differentiate the offering. By staying on top of trends and leveraging new technologies, companies can offer products or services that make writing an effective value proposition even easier.
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Examples of successful value propositions

A good value proposition statement may be the key to a successful brand, so it’s important to craft one that will make consumers stop and notice. Here are some examples:

Technology

  • “Experience cutting-edge technology that simplifies your daily tasks and enhances productivity.â€
  • “Seamless integration and intuitive design for a hassle-free digital experience.â€

Fitness

  • “Achieve your fitness goals with personalized workout plans and real-time performance tracking.â€
  • “Unlock a healthier lifestyle through engaging and fun exercise routines that play to your strengths.â€

Food delivery

  • “Enjoy the convenience of restaurant-quality meals delivered to your doorstep, saving you time and effort.â€
  • “Wide variety, fresh ingredients and speedy delivery — bringing the best dining experience to your home.â€

Subscription services

  • “Enjoy a curated selection of premium content delivered regularly to your doorstep and tailored to your preferences.â€
  • “Subscription that goes beyond products, offering an immersive and customized experience every time.â€

These UVPs are short, direct and creative. While each has its own style, all of them effectively explain the benefits of a given product or service and how it will help customers.

While anyone can create a value proposition statement, having business and marketing knowledge can go a long way toward making the statement powerful and effective.Ìý

Learn more about business marketing concepts like unique value propositions

To write a successful unique value proposition, it’s important to understand the basics of marketing. If you’re looking to learn more about business and marketing, consider the following online programs and certificates at UOPX:

Contact °®ÎÛ´«Ã½ for more information.

Headshot of Michael Feder

ABOUT THE AUTHOR

A graduate of Johns Hopkins University and its Writing Seminars program and winner of the Stephen A. Dixon Literary Prize, Michael Feder brings an eye for detail and a passion for research to every article he writes. His academic and professional background includes experience in marketing, content development, script writing and SEO. Today, he works as a multimedia specialist at °®ÎÛ´«Ã½ where he covers a variety of topics ranging from healthcare to IT.

Headshot of Kathryn Uhles

ABOUT THE REVIEWER

Currently Dean of the College of Business and Information Technology,ÌýKathryn Uhles has served °®ÎÛ´«Ã½ in a variety of roles since 2006. Prior to joining °®ÎÛ´«Ã½, Kathryn taught fifth grade to underprivileged youth in °®ÎÛ´«Ã½.

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This article has been vetted by °®ÎÛ´«Ã½'s editorial advisory committee.Ìý
Read more about our editorial process.

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Headshot of Felicia Evans - MBA 2008, wearing a black blazer and a smile
Headshot of Felicia Evans - MBA 2008, wearing a black blazer and a smile

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