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Honoring the fallen with UOPX alumnus John Ramirez

John Ramirez | Memorial Day episode


0:00 Oftentimes people don't understand the significance of Memorial Day versus Veterans Day. 0:06 And Memorial Day is really, you know, our opportunity as a nation to recognize and appreciate those that have made the ultimate sacrifice in defense of the country, those 0:17 that are fallen. You can either be a gunslinger or you can be a gardener. 0:23 Now a gunslinger is fascinating to watch. Come in there making decisions, right? People are amazed. Wow. 0:28 by this young lady, this guy is just amazing. He's changing everything so quickly. It's just for that brief moment, right? 0:35 That they're riding high because there'll always be someone better, stronger, faster. 0:52 Hello and welcome to the Degrees of Success podcast. I'm your host, Freda Richards, and today we have an exceptional guest, Dean John Ramirez. 1:03 He's actually my dean, the doctoral studies dean, so it is my great, great honor to have him today. 1:10 Thank you so much for joining us. It's my pleasure. Thank you for inviting me. I've been looking forward to this. 1:16 My goodness, I've been honestly, I've been a little nervous because you are my Dean. But I'm so excited after doing the research about you. 1:23 I'm so excited to learn more about you. And I'm sure that our viewers and listeners are as well. 1:29 And I'm excited about this opportunity because I've heard so much about your interviewing skills. And so I brought Kleenex and about to reveal to the world, all these secrets, but I've been looking forward to this and thank you for inviting me. 1:46 my goodness, absolutely. You know, I wanted to start off by asking you a question that's not only close to you as a veteran, but to us at °®ÎÛ´«Ã½, something that's very special to us. 1:58 I'd like to know your definition of the significance of Memorial Day and how and why it's important to °®ÎÛ´«Ã½. 2:07 It's a great question. First of all, think oftentimes, and what we do at the °®ÎÛ´«Ã½ is not only show our gratitude for those that have fallen, but it's also an education opportunity The Importance of Memorial Day at °®ÎÛ´«Ã½ 2:21 because oftentimes people don't understand the significance of Memorial Day versus Veterans Day. 2:30 And Memorial Day is really our opportunity as a nation to... 2:36 recognize and appreciate those that have made the ultimate sacrifice in defense of the country, those that have fallen. 2:43 And so, you know, the event that we put on every year, this will be the 16th year, is critically important. 2:51 And I think it draws a lot of focus and a lot of attention on the community because one, it was a brainchild of an employee. 3:01 And over the last 16 years, you know, every year we have a thing. 3:06 And we convert that theme, right, and put it out on the lawn, you know, using 10,000 flags. 3:12 And I think it's something that our employees look forward to because of its significance. 3:21 you know, imagine if you would, you know, that we've got members of the Veterans Employee Resource Group, 300 strong, along with, you know, other members of our 3:35 university that come out early and hand place these 10,000 flags. 3:44 And we leave that message, this year's message is a grateful nation. 3:51 And so we leave that message and again, to not only promote our theme and show our commitment, but also to reinforce to the community how important Memorial Day is. 4:04 And then at the end of the week, we'll take those flags and they'll be transported to the local veteran cemetery and placed on the grave side of each fallen veteran. 4:16 so, it's a very important day. And again, the difference is Veterans Day is in which we celebrate all veterans, right? 4:28 Those that are serving, those that are currently serving. But Memorial Day is special. because again, are literally hundreds of thousands of lives that have been lost in defense of this country and the freedoms that we hold dear to us, right? 4:44 Absolutely. How special is it to you as a veteran? 4:49 And one, let me start by saying thank you for your service. I'm a military brat myself. 4:55 You and my mom shared the same title. So how special is it to you this particular day, seeing those flags floating in the wind? 5:06 I know that when I first joined °®ÎÛ´«Ã½, I remember seeing the post about it. 5:12 not knowing this is something that the university did. And I remember getting emotional seeing this beautiful video that was created and seeing those flags floating in the wind, knowing that the university that I work for supports 5:26 veterans. How does that feel for you as a veteran? You know, I see it through two lenses. 5:34 One, the lens of a veteran, right? And how important that day is because again, I've served with, you know, a number of veterans that have made that ultimate sacrifice. Reflections on Service and Sacrifice 5:45 And, you know, the emotion and the loss of life, you know, is deep, right? 5:55 And it literally scars you, you know, even though you know, physically well, but those that I've lost, um that I served with, forces you to reflect too upon all those that have lost their lives. 6:11 know, I mean, you know, every conflict that we've been involved in, you know, people have made the ultimate sacrifice, really, you know, without asking a lot for themselves. 6:22 um And as an employee of the °®ÎÛ´«Ã½, 6:28 To know that this organization is committed to our military service members and their families, right, means so much to me because I've been on that side, right? 6:40 You know, been away from my family, been deployed, right? You know, been in situations where um you don't have that sense of normalcy, right? 6:51 Everything is happening around the world. You're focused on the mission. And I think giving our students the opportunity 6:58 and their family members, the opportunity to continue their education with the support of the university, right? 7:05 Gives them that sense of normalcy, right? Because they can interact with their faculty, they can interact with other students, they realize that, hey, I'm still part of this world, right? 7:18 I'm not just here out in the desert or wherever. And so I think it's also important to them. 7:27 I also believe that providing a quality education to our veterans and their family members, right, it gives them, it arms them, right, with the tools necessary to be 7:39 productive citizens, right, once they decide to lead the military. 7:44 If there was something you wanted to say to the veterans or family of veteran members, just directly to them in regards to whether they're going to be a prospective student or 7:54 if they're a current student or if they're an alumni, what words would you have for those students or alumni? 8:01 The tenacity and the perseverance that you've demonstrated as a service member or a family member, right? 8:09 And the toughest of times. And most people don't realize that, and I'm gonna go off on a tangent here, right? 8:15 know, service members, we have to remember that the draft ended in 1973. 8:21 So for over 52 years, it's been all volunteer force. Every member that is put on that uniform is volunteered to do what they have to do. The Role of Education for Veterans and Their Families 8:31 Granted, there are portions of our society that say, they had no other choice. They weren't good enough for something else, so they decided to join the military. 8:39 So far from the truth. But people don't really understand what we're asking of our service members. 8:49 You oftentimes it's glamorized, right? It's Hollywood, right? You know, whatever you watch in the movies, you know, that, you know, these Gallant Warriors are six foot seven. 9:01 You know, 250 pounds. Right. It's not like it. know, it's you're deployed oftentimes, you know, for extended periods of time. 9:12 In worse conditions, mean, miserable, too hot, too cold. Right. You're oftentimes too hungry. 9:17 Right. Too tired. And at the same time, while you're focused on your mission, you have a spouse, whether it's a husband or wife. 9:27 Right. Who's who's now handling all the responsibilities of a two-parent home, Not only working, but taking care of the house, getting the kids to school, and at the same time, worried about their loved 9:42 one who's deployed. Absolutely. Thank you for saying that because, you know, first of all, all of the veterans deserve all of the acknowledgement and the hand- mean, they've put in the great work. 9:57 And the families also have that sacrifice. When my mom was, it was like six months after 9-11, it was my senior year of high school. 10:08 And um I put her on a school bus in the middle of an empty army base um and she was off and I didn't hear from her for six months. 10:19 And I spent my first semester of college in my apartment waiting for someone to deliver me a flag because I didn't want to miss it. 10:30 And that changed my life. And I was incredibly sad and it was um a really hard time. 10:39 And there's not a lot of people who understand, the people who do are fellow Army brats and fellow military. 10:46 And I imagine having a group of people to support our veterans or to support the families of veterans as students here at °®ÎÛ´«Ã½. 10:54 Like I could tell you that as soon as I met you, I knew we had a certain understanding. Connected, yeah. 11:01 Connected when it comes to uh being involved in the military, whether family or the one who serves, there's a certain amount of respect. 11:07 uh understanding. And so to know that our students, that our veterans or family or veterans are also getting that opportunity, and they're being able to see these beautiful flags that are waving on 11:18 our campus, representing those who have fallen while serving to protect our freedoms, it's powerful. 11:26 So thank you for being a part of that. You're more than welcome. And I do want to circle back on something you said because, you know, we focus on the service members. 11:37 Granted, they're important. What they do is tough. But I've got five kids that my wife, my wife raised, right. 11:46 And to your point, you know, as a service member who's deployed, you miss birthdays. 11:53 You know, sometimes you miss Christmas, you miss graduation and It's so interesting because there is a camaraderie that occurs amongst the military, that you have close friends that, you know, that you probably still stay in contact with, you 12:09 know, that you may have met in Germany or you've met, you know, in Missouri or Georgia. 12:14 And it helps you in your social development because, you know, you can go into unknown places and jump right in, right? 12:23 But there's also part of your psyche, and I started to realize that as a parent, right? 12:29 Where I missed some of the most critical times, you know, that I can never, ever, ever, ever get back. uh And so I think that camaraderie and knowing that I always knew that the Army would take care of my family while I was gone. 12:45 And I knew that the soldiers in my left and right would take care of me and we'd take care of each other, you know, regardless of what was happening. Leadership Lessons from Military Experience 12:52 Focus here on the mission. Absolutely. Absolutely. Well, you've you've definitely put your time in in the military. 12:59 So uh let's I want to ask you these questions. I've told you before you were the very first person for me to look directly at my notes at. 13:07 But you are more than worth it. So I want to make sure that I ask these particularly well. 13:14 So you served 27 years. in the United States Army and retired as command sergeant major in 2004. 13:22 How did the military experience shape your leadership philosophy and approach to education administration? 13:28 I had the privilege and the honor to work alongside, to support, and oftentimes lead some incredible human beings, young men and women. 13:40 And that's not just the service members and civilians that supported us on the installations, as well as the family members. 13:48 The military does a fantastic job getting you into multiple leadership schools as you start to go up the ranks. 13:59 constantly, if not deployed or if not reassigned or not being a drill sergeant or not doing anything else that they asked, is always sent to some leadership school. 14:09 And it was ingrained in me the importance of three things. 14:15 And this is what I always share when I go out and speak about leadership, right? The three most important leadership attributes of any quality leader, what I would call quality leader. 14:28 is number one, the leader of character, right? Someone that walks the walk, does nothing illegal, immoral or unethical, right? 14:39 And has the courage and the strength to call the baby ugly, meaning truth to power, right? 14:46 Takes an incredible amount of courage to do that, especially um when you're boss, when you're talking with your boss. 14:52 So leader of character. The second attribute is the leader of presence. oh It's one of the things that I brought with me from the military here at the university and the College of Doctoral Studies. 15:05 And my provost, Dr. Eilers is great. A leader of presence, and not just the way that they handle themselves and their professional bearing, right? 15:17 But when they walk in a room, you know they're in charge, right? Even if they don't have the title, that presence, that competence, right? 15:28 But a leader of presence is someone who's not in the office, right? Somebody that's out and about. 15:34 One of the things that the 27 years of military experience taught me was you're going to surround yourself with some really quality staff, right? 15:45 You know, non-commissioned officers, officers all providing you advice. 15:50 But the truth is found with the troops on the ground. Right? Whether they were in foxholes, whether they were in the motor pools, right? 15:59 Whether they were in the mess hall. But wanted to know what was going on in the unit? Talk to the troops, right? 16:05 Because they would tell you, right? The things that going right and going wrong. Right? No fear. 16:11 You know, oftentimes, um well, they're not doing anything with malice. And I'm talking about those in leadership positions, right? 16:19 um That are part of the organization. Oftentimes, They would tell you what they think you want to hear, right? 16:28 Because again, they want to show their commitment and their loyalty to you. 16:34 And so that is something that I brought back, brought with me from the military was get out there, walk the floor, right? 16:41 Talk to people face to face. Dr. Ahlers and I would, know, once a week, right, we'd go to our grad team and talk to our enrollment reps and our academic counselors. 16:53 And you find out everything, you find out what works, what doesn't work, what they need, what they're hearing from our potential students. 17:01 so, again, that leader of presence is important. 17:07 That final attribute is a leader of intellectual capacity, right? 17:13 Leadership skills are perishable, right? Because the world is constantly changing. 17:18 And so, you need to constantly search. 17:23 right, for information and gain knowledge because you've got to be able to adapt to those changing needs, right? 17:31 You you look at, you know, what we're faced with today. You've got to be a leader who understands the importance of navigating uncertainty and ambiguity, right? 17:43 If you're never comfortable in doing that or never faced in a situation where you're leading people, right? 17:49 What tools do you have to do it effectively, right? We're also faced with times where our employees are concerned about their finances and the economic challenges that they're going to face. 18:06 And so how do we ensure that we build this level of trust and empathy to say, it's tough out there and we know it. 18:17 What can we do to help you? What are the things that we can do to support you? 18:23 And then there's this other component where we understand that the world is changing so fast, right? 18:29 That we have to invest in people development, leader development. 18:36 I can tell you that oftentimes a leader that is not adequately prepared, and I'll use two analogies. 18:46 You can either be a gunslinger or you can be a gardener, right? Now a gunslinger, 18:52 It's fascinating to watch, come in there making decisions, right? Shooting, killing, everything inside, right? 18:57 People are amazed. Wow, right? This young lady, this guy is just amazing. He's changing everything so quickly, right? 19:04 But sooner or later, right? He runs out of bullets or she runs out of bullets. Sooner or later, right? There's somebody faster, right? 19:12 And so, you know, they either get shot in the streets, not literally, right? But it's how the movies normally end, right? 19:19 And it's, you know, it's... just for that brief moment, right? That they're riding high because they'll always be someone better, stronger, faster. Gardening vs Gunslinging: Leadership Styles 19:30 I submit to you, right, that leaders should consider themselves gardeners, right? 19:36 Where they have the patience and they take the time to plant the seeds. And I'm talking about the development of their employee, right? 19:43 Plant the seed, right? know, clear the weeds, right? 19:49 Help it grow, water it, make sure gets plenty of sunshine and the fruit that they'll bear, right, will last generations because you create that strong leader. 19:59 Right. They create other strong leaders. Right. And they help you build a culture. Right. 20:04 That not only meets the needs of the mission, but also sets up an environment that's conducive to all the things that are important to the organization. 20:14 Right. To meet its mission. Exactly. In 2024, you were selected as one of the top Hispanic leaders in the Army. 20:22 What challenges did you face as a Latino leader in the military? And how have those experiences influenced your advocacy work for Latino students and professionals today? 20:33 It's a great question. I've got to go back uh prior to my enlistment. 20:39 Again, I had the privilege of being raised by my aunt and uncle, without going into all the details. 20:49 From age three, basically, they brought me into their home. And both she was Chinese American, first generation. Challenges as a Latino Leader in the Military 20:57 um parents have migrated from mainland China. and landed in San Francisco and then eventually moved to °®ÎÛ´«Ã½ and then my uncle. 21:07 um But anyways, growing up, you we were young, we were growing up in the projects and he was um earning his education at ASU. 21:20 And so um became one of three that got a degree in education because his intent was to teach. 21:29 But upon graduation at that time, they didn't hire Hispanic teachers. 21:35 So we had to migrate to and we moved to California and he taught in Los Angeles, East Los Angeles. 21:41 We spent a couple of years there. But that experience when he came back ignited this fire of activism, right? 21:52 And so he was actively involved in a lot of things that were going on in the °®ÎÛ´«Ã½ metro area. 22:00 surrounded himself with leaders like Ed Pastor and Gutierrez. 22:06 He had the opportunity to eventually serve as chief of staff for Governor Castro and served with Governor Babbitt and was active in Chicano's Polo Calz and Val de Sor. 22:19 so throughout high school, these guys would get together on regular basis and eat breakfast or have coffee. 22:29 And so I had opportunity just to hear them, listen to them and all the things that they were working on. I may not have understood it all, but I understood that they were focused. 22:39 And so when growing up, the family overall, my aunts and uncles, especially my uncles and cousins, were able to purchase homes and secure jobs because they'd served in the 22:56 military. You know, my great uncle was a command sergeant major here in the state of Arizona. And so, you he'd always made his, know, still pot and all his web gear. 23:05 And so I'd be in the backyard playing with it and, you know, see rations and he'd make me watch combat. 23:10 And, know, he was my hero. You know, he was a Murals Marauder in World War II and did the walk of Burma. 23:18 His two sons served in Vietnam. And so, you know, I was just, you know, 23:25 always listen to the war stories and stuff. And it sounded so cool, right? um And so when I made that decision to join the army, and there was a number of reasons why I did, was going to college and actually across the street because I got frustrated 23:42 and went to the recruiting station and joined. But um it was interesting because uh come to realize real quick, a lot of those were war stories, you know. 23:54 And they remember all the good times and the fun times. 24:00 it was unique because I joined in 77. And so the Vietnam War was coming to an end around 75. 24:09 And so you still had a lot of service members that had served in Vietnam that were in the military. 24:15 And most of them were disgruntled. They really were because of what they endured in Vietnam. 24:20 And so it was interesting because there was still And have to remember that, you know, 1965, you know, to 73, they were still dealing with issues like, you know, the right to vote for African-Americans. 24:34 You know, there were still issues that were going on that resonated within the military. And so as a person of color, right, I was, because a lot of our officers and senior non-commissioned officers are white, you know, I think. 24:54 You know, I remember that one first song that was Hispanic. um 25:03 one commissioned officer that was African American um in the whole company, right? 25:11 But the ranks were filled with minorities. But it was interesting because 25:23 The environment again was different because oftentimes they would ask me, you speak English, right? 25:30 Just surname. Of course I speak English, right? Or you weren't good enough because you were of color. 25:39 And again, it wasn't as prevalent as it was 10 years before that. 25:45 But a couple of things had occurred to me right away. And I learned this from that one Hispanic non-commissioned First I wrote you Vietnam Better. 25:58 He says, they're not going to give you anything. All right. You've got to earn whatever it is that you think you can achieve. 26:05 So he says, I'm going to send you to school. All right. It's not going to be easy. You're not going to be, you know, I was a newlywed too, know, 17. 26:14 got married young. And my first year I was even with her because I was 26:20 you know, either in training or deployed. But you tell me right away, you you have to spend a lot of time with your family. 26:26 But at the end, it'll pay off, right? Just stay focused. And there's the same lesson that I learned from my uncles, right? 26:33 Is that just show them, right? Show them what you're capable of. And so every school that I took, everything that I, you know, when it came to training, right, may not be the biggest, right? 26:47 But they didn't get 110 percent, right? And I'm going to earn, right? 26:52 Whatever it is that comes my way. And that paid major dividends for me because, you know, I rose to the ranks really quick. 26:59 You know, I was E7 by eight years. You know, first started by 10th, by 12th, 15th, 13th was our major. 27:09 And so, but it was always having to prove, right? And so you had to step a little later. 27:14 You had to work a little harder. had to multitask, right? And so... 27:20 Those experiences, and again, I didn't concern myself with issues of bias or prejudice, right? 27:32 It was just, I'm here. Right? And when I was given opportunities to lead, right? 27:40 I worked to be the best leader that I possibly could. Wasn't, right? Because I'm always learning. 27:45 I'm still learning every day. But... I was going to be the best leader that I could muster, right? 27:51 Be the best at whatever it was. And so through that experience, again, a lot of things came my way, right? 28:05 And so I'm sure you've read about in 2004, the year that I was going to retire, I was selected as one of the top Hispanic leaders. 28:15 you know, in the army, which is a tremendous, tremendous recognition. 28:22 But I remember upon receiving that award, it's like, you I don't want to be perceived as a Hispanic leader. 28:28 I'm a leader in this organization. Right. Yes. And if I can be respected and recognized in that way, I'm good to go. 28:37 All right. The fact that, I'm Hispanic of origin. 28:45 right? Should not be, right? The thing that sets me apart and I don't want to be recognized. 28:51 Well, of the Hispanics, he's the best leader. Right. And so, yeah. 28:58 And so, or at least I thought, right? 29:03 But I carried that with me when I got back home because through my experiences in the military, I learned 29:09 a couple of things, especially serving in third world countries, whether Central South, South America, whether it was in excuse me, Central or Eastern Africa, was that there's a 29:20 fine line between poverty and prosperity, between enslavement and freedom and success and failure. 29:33 And that fine line is access to information, knowledge, power. Yes. Right. 29:39 And oftentimes in these third world countries where you have dictatorships, they suppress information. 29:46 They keep information from you. They keep you from being educated because then you start to ask why. 29:52 Right. Right. I couldn't have said it better. Thank you so much for being with us. Somehow that brings us to the end of this episode. 29:58 I could stay in this chair with John Ramirez all day learning more from him. oh But I'll tell you what, I know that you all have learned a lot from this episode. 30:07 I know I have as well. So thank you so much for joining us. Though we're at the end of this episode, we're encouraging you to like, comment and subscribe. 30:17 I'm your host, Frieda Richards, reminding you that your next chapter might be your best one yet. 30:22 See you soon.

Listen to the podcast episode featuring UOPX alumnus John Ramirez

Honoring the fallen: the true meaning of Memorial Day

°®ÎÛ´«Ã½ alumnus John Ramirez is the dean of operations in the College of Doctoral Studies at UOPX and a U.S. Army veteran. In this episode of the Degrees of Success podcast, he talks with Freda Richards about the importance of education for veterans and their families, and the leadership lessons he learned during his 27 years of service in the military.

Opening quote

0:00

- Life is about finding the people who get you and sticking with them. That encapsulates all of it.

0:05

Students at °®ÎÛ´«Ã½ who find the place where somebody gets them, just stick with them.

0:10

Just stick with them and you'll, you'll get over that mountain.

0:25

- I wanna talk about your doctorate that you received here at °®ÎÛ´«Ã½. Is this where CAA was born in your mind?

Founding of CAA

0:33

- Yeah, well, CAA at this point in time is an inclusive collegiate partnership.

0:39

So the first college that we were able to

0:44

sit ourselves onto was West Valley College in Saratoga, California.

0:50

We had gone through 10 plus years of just being all over the community in whatever

0:56

space we could find. And it changed all the time. Our goal was to have an equitable spot on the college

1:02

campus for our students. Like other adults in the community have access to when they wanna go back to school, they go,

1:09

if they wanna go to college, they go to the campus. And so whatever that campus is, we needed a campus space

1:16

and just that central hub. And it took, just like with my University

1:22

of °®ÎÛ´«Ã½ program, it took a lot because it's like trying to get the brain around it.

1:27

Now what do you do again? And now is that, would it be like a department of our college

1:32

and you know, just trying to explain what it is. So here's what it is. It's its own private nonprofit,

1:39

charitable 5 0 1 c three.org program for adults with intellectual and developmental disabilities.

1:47

It's private college program. As a private college, it's providing, you know,

1:54

professors and campus space and all the things that you would expect at a college. It's an equitable college for these adults

2:02

who historically have not had access to structured high higher education in the same way

2:08

that other adults have in our communities. And they're one of the last groups in our community that has really had the gate shut on them at the

2:15

college campus. And not, not because they don't want to educate them, they would ask all the time for ourselves and others.

2:23

We, we were always going into meetings at colleges 'cause they were looking at how do we serve these adults?

2:29

You know, how do we do it in an equitable way? And we would say, just put us on campus.

What is CAA?

2:34

We have a program, it's all developed. We just need a place. And then to show how it works so we can replicate it on other campuses

2:41

or other people could, we can start the movement. Just put us on your campus and the first college to say, we have space, we can do that.

2:50

Come on over. Was West Valley the only one so far? And so we are forever indebted to them that it's our,

2:57

our flagship campus there, just the creative

3:02

forward progressive thinking of the West Valley Mission College District. So unbelievably supportive to our students.

3:10

So we situated ourselves there. And then from there we've been

3:17

able to put together the depth of programs

3:22

that, that our students really expect when they're coming to tour college.

3:29

- Tell me about some of those programs. - Well, we have 10 schools of study. So now we're a college of liberal arts.

3:35

Everything from science and, and dance and digital media studies with, you know, movie making

Schools of study

3:44

and all that to communications and language studies, Spanish, Italian, Chinese, you know,

3:50

whatever it is that they want to study. Our job is to come up with a way to make it happen in a school of study.

3:56

And so they, our schools of study are very broad, like communications houses a lot.

4:02

We have a brand new one that just opened up the School of Leadership and Civic engagement, which comes out

4:08

of classes that were happening where the students really wanted to be able to work in

4:13

that area during their class time as part of their structured learning. We have diploma tracks undergraduate, graduate,

4:21

and postgraduate our students, as I said, with Downs Autism,

4:26

any, any, any ability that they had come in with any learning ability.

4:31

And people say like any level, but we really don't look at it as levels. It's just what are your strengths today

4:36

and what are we working on as your next step? So their programs are progressive, where

4:42

whatever it is that they need today is what they'll get in that class. They're gonna put in the hours of experience with

4:48

and exposure to skills that are required to complete that class. And when they complete it, they get their credits.

4:54

So we have students graduating with an undergraduate diploma from our college who are at all different areas

5:01

of learning in different subject matter, but who have passions and have been pursuing them, things that they love.

5:07

And then when they get into graduate studies, it, then in an even bigger way, it's how do we contribute with

5:12

that in the community? How do we get out into the community with that? How do we start doing something with that?

5:18

And then postgraduate studies is just again, how to maybe globally, so like locally, nationally, globally,

Student progression & diplomas

5:25

just continuing to move out. We had some art students that were part of a global art exhibit, which is wonderful

5:32

and inclusive global art exhibit to show their work, their meaningful work and just things like that.

5:39

We, it's, it's based on what they want to do and what their goals are, of course, but we have those opportunities for them.

5:45

And then if they finish their postgraduate diploma and they still wanna learn, then they can do a postgraduate too with another emphasis.

5:52

And we're getting better and better as time goes by at being able to develop the infrastructure of

6:00

administrative databases and all those things needed to manage transcripts and learning goals and helping the students

6:08

and families understand where they are on their diploma journeys, you know, in their portals and just putting the,

6:14

putting them in the driver's seat. Say, here's where I am, here's what I need, here's how I wanna do it.

6:19

And I'm getting, you know, a, a larger and larger student advisory capacity going

6:25

within our college. You know, when you're a, a startup nonprofit, still pursuing a code that really fits what you do

6:33

and funding that really fits what you do. It's, it's an interesting task to try to build things

6:40

and staff them and, and you know, you get really good at being, you know, le tiny but mighty and just bringing in everybody's ideas

6:49

and you know, knowing that you don't have to invent every wheel. And that's what we really hope is to find other programs doing the same thing that we are

6:57

with lifelong opportunities for unlimited numbers of students online, on site

7:03

with all these different areas of study. And really focusing on getting adults everywhere.

7:08

Anyone who wants to come in and learn to be able to find those opportunities, they can then learn to take actions on and move forward and,

7:15

and make changes with. So we're looking for 'em. And I hope anybody that listens to this podcast that knows

7:23

of a program will contact us. We have a lot of friends and programs that are those post senior or those like more finite number of people

7:30

or number of years or whatever in different colleges and different communities. But we know they're out there

7:35

and we don't wanna invent every wheel. And, and that's another thing, somebody that comes into the diploma program at University

7:43

of °®ÎÛ´«Ã½, for example, say their doctorate 'cause that's where I was and they don't know where they're going,

7:48

but they just know what they have a passion for. And maybe they don't have a job doing that right now, but it's something they'd like to do.

7:55

That's, you know, that's really the key is to just as we're finding, to be able to get, to get

8:04

what you are doing, put together in a way that you can share it with other people

8:09

and get it encapsulated somehow so you can offer it. That's, that is such a tough thing

8:15

to do when you know you're trying to figure it out yourself. And the, the assistance that I had in trying

8:24

to put together the ideas that I had for our programs that were just, you know, how do I encapsulate that,

8:30

as I've said, has been just invaluable. But for anyone encapsulating what it is that you are learning and what your specialties are becoming

8:37

and finding out where you can take those to make a change. I think that's, that is one of the big things

8:43

that I know the alumni program too wants to reach out and help people with that have come

8:48

through programs at °®ÎÛ´«Ã½ and that is all of our goals. That is the goal. Yeah.

Why focus on adults?

8:55

- You had this experience with your daughter and then you created this incredible college.

9:04

When did you make the decision for it to be adults that are neurodivergent or IDD as opposed to children?

9:11

What, what, what was that that, - So that's a great question. We were coming up with all kinds of programs

9:17

for my daughter, you know, at the age, age range of five to 22. And definitely five to 18 till they get out of high school.

9:24

Lots of programs, lots of parents starting programs for the kids, you know, when they're at home

9:30

and they're not, you know, independent or working on trying to become as independent as they can and maybe getting out of the home.

9:37

But when they're younger, there's a lot of programs in the Bay Area where we were so many

9:43

that you could never possibly take part in all of them. I mean, just wonderful things and all these startup things. I was singing all these new programs popping up,

9:50

popping then the theater and everything else. And so yeah, we, my co-founder

9:55

and I were working with the theater program previously for the kids and I was bringing my theater background when I

10:02

went back for my master's and my daughter was diagnosed and I had to take the big break. I actually was looking at children's theater,

10:09

taking children's theater out to teach kids about all kinds of, you know, lessons and equity

10:18

and diversity and inclusion and all those wonderful things that we were embedding into the shows.

10:23

And the show. One of the shows that I did when I first got with that group was, it was a musical version of The Odyssey

10:30

for Children and I played Athena and it really was life changing because that group

10:36

and that experience made me want to do that with the art form, you know, with my art.

10:41

And so Athena was the second stage of my Alice, and it's Alice and Athena

10:48

and I just love her, her owl, I didn't even think about it at the time. The, the wisdom and the, the, the owl is the symbol

10:55

and the, yeah, it was just such a great experience. And then just that, that imagery of that, it was kind of cool for me.

11:01

So kind of the starting to then where I was going with it, with education and leading, you know, forward and,

11:07

and trying to get out in front of it and just like, you know, Athena did with Odysseus, you know,

11:14

so symbolic in different ways. It can make it whatever, you know, but find a lot in. But anyway, so I have Alice and Athena are my two things,

11:22

but realizing doing that with the kids, that that was really a joy of mine. But then what happened was in that theater program that

11:30

my co-founder and I were working on and my daughter was coming out of high school just finishing high school up,

11:35

she was buddy coaching in it, so was my son. Our first musical was Wizard of Oz. And my son wore all black and had a dog puppet

11:42

and he was toto, let's go this way, you know, was wonderful with them kinda like a buddy coach. And my daughter was buddy coaching Glenda

11:49

and was able to do Glenda in one of the shows just for fun. So they, we were all involved in it

11:56

and then all of a sudden, you know, the, some of our most beloved actors that had started with

12:01

that program were aging out and they couldn't come back and do a show and there was no adult theater program

12:07

that they could just slide right into that was similar, approaching it the same way, which was everybody

12:13

of all abilities on stage together with this wonderful play that was the model was, it's beautiful

12:18

'cause it's, theirs didn't have to look like anybody else's play. A lot of improvisation and fun and joy in music

12:25

and collaborative camaraderie, everything I loved, right? Yeah. So that's what was being built there.

12:31

So we thought, well let's do it for the adults and we'll make this college of adaptive arts. 'cause we had some town hall meetings

12:36

and they were telling us they wanted a college and telling us the problem of not having college. Could it be a real college? Could you teach reading?

12:43

And like, okay, so the first workshops that we did involved all kinds of different subject matter kinda in the arts.

12:49

So everything was through the channel of the arts. And then as it moved forward, then we just started

12:55

to develop more specific classes for those areas and then ended up with the schools of study and now it's a college of liberal arts with 10 schools

13:02

of study and and on like that. So it's really a matter, I think often for families and for parents of really needing to be,

13:09

and rightfully so focused on your child, the age that they are, what they have, what they need, and making sure that you're finding the programs

Arts as a foundation

13:17

for them at that point. And then you do hit a point where a lot of people call it kind of the cliff of service drop off

13:24

and it's not expected. There's a sense that there's gonna be so much there

13:29

for them, they seem so happy in what they're doing and then all of a sudden it just kind of drops

13:35

because, you know, there aren't the programs that the parents are creating and running and everything like there are for the younger kids.

13:41

And for reason, there's reasons for that too. So that was something that we could contribute access

13:47

to doing these whatever it is that they have a passion for and they want to be part

13:53

of their life ways they wanna contribute to the community, whatever that is for them, that we could bring that to them.

13:59

And so d and I would just say we're their agents, like I mentioned before, Dee and I were their agents

14:06

and we just created the stage with the light on them. And we, if we look at an organizational structure

14:12

for college of adaptive arts, the very bottom is us as co-founders and our board

14:18

and our staff is up there kind of like this, you know, the people that are the stage managers and that you'll see out on the stage.

14:25

But, but the, the students are the ones up on that stage, the community's really gonna see and it's their voice we want them to hear.

14:32

And when there's ever an opportunity to, you know, be at city hall to talk about something to,

14:40

there's no anything going on. We really hope the students can be the ones out there.

14:45

And so that's where this new department of leadership and and civic engagement is coming in, is

14:51

to really build up not just self-advocates and advocates for the college or,

14:56

but to really build up those community leaders that are going to be able to step out on that same level.

15:03

And just as CAA created an inclusive place for an inclusive model for higher education,

15:09

have an inclusive model for community engagement. So we're all involved and their voices aren't just heard,

15:14

but they're at an active part of change making and, you know, societal change and pursuing social justice.

15:22

- CAA just sounds incredible and it sounds like it's really supporting people and giving people similar to your daughter,

15:27

that encouragement, that confidence to be able to your point to go out and serve and to create other environments for people like-minded

15:37

or possibly in the same or similar situation, to also also feel empowered and confident.

15:43

So simply incredible. You've had so many students within this 15 years, right?

15:49

- Yeah, yeah. - Tell me one of the success stories. Tell me about what it looks like for people to go

15:56

through this process and a particular person or two that had a re a really pivotal moment.

Student success stories

16:01

- Yeah. Well there's one student in particular that I think of automatically.

16:07

People say, oh, it's, you know, this college is really only for those who would be able to go to community college

16:13

but might have a learning disability or they're very high functioning. So, and they, but, but what about, you know, our student who doesn't read

16:21

and, you know, they just to understand it's for everybody. So we had a student come in who we thought was, you know,

16:30

mostly everybody kinda thought was nonverbal, it was just selective speaking I think, but very nonverbal

16:37

and had some physical issues, deformities and things going on and had not ever thought about being involved in different

16:46

kinds of physical activities or arts that's physically, you know, dance, things like that.

16:53

And so actually found out that they could participate in dance and came in

16:58

and found their way that they were gonna bring their spirit to that art form.

17:05

And it was incredible and, but didn't have the confidence to

17:10

pursue other areas of learning. Like, for example, reading that was so difficult or science

17:17

or, no, don't even talk to 'em about science. They don't want school, they don't want homework. We don't have homework by the way. So the students love that everything happens in class like

17:25

it would if you were homeschooling everything's in class so that they get exposed to things with the instructor in a way

17:31

that's guided and strategic and then they have home activities they can do, but it isn't about grades

17:37

and being competing with other people. It's about where you are and moving that forward, whatever that ends up being by the end of the semester.

17:43

So once the student comfortable with that, then started pursuing some of these other areas and ended up finding a huge love of poetry

17:52

and literature and still is working on those reading skills that now has been exposed, not only exposed to

17:59

but has experienced, you know, great literature that they never approached before. And being able to be part of conversations

18:08

and get out into the community to present information

18:13

or what have you in, in a way that they're speaking so wonderfully

18:18

and communicating in their own communication style so beautifully because they have the confidence to do it

18:24

and not even thinking about being nervous about it. So just overcoming all the boundaries of fear of failure

18:30

and anxiety and those things that get in the way of really feeling like you could approach higher education

18:36

and finding out that it can be for you and that it will be set up for you. And then being able to broaden the scope of

18:42

what you're learning to the point where now you're in the community communicating, you're in the community dancing, you're in the community,

18:48

sharing messages in so many different ways and impacting people. So that's really neat. And then another student who did go

18:56

to a community college, we was with us for several years. We did not know that

19:02

that student actually got their diploma from that community college and they completed it,

19:08

but they didn't have any place to put what they were interested in. And then that was journalism and working on a paper

19:15

and had always worked on school papers and was really active in the paper at that community college.

19:20

And we had no idea that their dream was to like be an editor right, of a paper and

19:25

or to create their own paper. And this they, they knew they could do it and how to do it,

19:30

but what would the resources be and where would you have, where would you do that, where you'd have the support to be able to do that.

19:36

And so we said, well, okay, let's start a paper. And so this was a graduate student who's now in our

19:42

workforce development program and we started finding more and more of this out and oh my gosh, you have

19:48

that much journalistic background. Bring us in your columns, let us see what you've written. And so her, her goal is to be a professor at the college

19:56

and now she's producing our first Cardinal Times newspaper for our students and reporting on things.

20:04

The students went to a Barracuda's hockey game, they're invited to go to Barracuda and she interviewed a player

20:09

and she wrote an article about that and they invited her to come and interview a player. And that was just incredible, you know, opportunities that

20:18

what journalist in the Bay Area has a chance to do that every day and know back in the clubhouse

20:24

and you know, get involved. And so, and then a student that just recently discovered photography as an interest, who

20:32

before thought he might like to maybe work in the classroom with, with fellow students

20:37

and things as a staff member, maybe a goal for him. And then he got involved with photography in one

20:42

of the classes with an amazing teacher and now he wants to be a photographer. So guess what? He's a photographer.

20:48

He's the photographer for the, the times that the other student is the editor for.

20:54

And they are the team that are building this paper up and now he's finding this area totally out of the box

21:01

and non-traditional. And he's going other places and doing photography for them

21:06

because he's learning how to take some great pictures and he's doing it just, you know, he loves what he does and if he can, you know,

21:14

build into doing this vocationally in some way, it would just be a dream come true. And so not ever having explored that,

21:21

he didn't even know he had that interest. And now he's the photographer, the the photographic journalist for our, for our paper

21:29

that we're producing for our college. So just really neat stories like that all the time all around.

21:35

And those that really had an anxiety going back to school because they had felt like with maybe learning disabilities

21:42

or whatever the issues were, some of them have had real extreme bullying in their past and they're just not sure it's a safe space.

21:49

So we also have an arts behavioral model that is, you know, making sure that students are respecting each other

21:55

and coming in with, you know, positive attitudes of, of supporting each other and that they can trust each other in that space.

22:02

And the old theater term of we're going to leave it at the door, we employed that we're going to be glad we're gonna leave it at the door.

22:09

And learning that is a skill. That's a, I mean that takes a while sometimes for students to be able to understand the concept

22:15

of leaving it at the door, but an important one path. And then in the interpersonal relationships,

22:21

not just at the college, but with feathers outside of it, you know, the more they're able to employ things like attitude

22:27

and respect and you know, mutuality in their relationships in their classes, then they will know how to apply that outside of class

Behavioral & social model

22:35

and be encouraged to do that. And we treat the class space as a professional environment and how you come into the space

22:41

and how you interact with others in the space, which can be very new to our students. And so that's regardless of if they're there for one class

22:49

or 10 years, that's always gonna be a part of their learning process of those professional skills.

22:55

And then we have a school of business now too for them to pursue, you know, other kinds of professional skills,

23:02

but you know, those social, cognitive, developmental skills that we work on within this curriculum

23:07

that really was shaped and, you know, put into a, a structure that you could share

23:14

and train, you know, with others that is the foundation of everything.

23:19

Not how high do you kick or how well do you write a sentence or you know, how you can, you do a,

23:25

a lab experiment on your own to prove a hypothesis. It's, you know, it's just

23:30

what is your personal best today in your areas of learning choice and what does it mean for you to move forward

23:38

to your next steps and to continue to do that throughout your life. - You've made a pivotal change for these students.

23:48

You've created a place for them to feel comfortable. You've created a place for them to feel powerful

23:53

and you've created a place in them to where imposter syndrome is something of the past.

23:59

And I could, I could only imagine how that had to be transformative for them, their future

24:06

and the next generations coming behind them. So for them, and I'm sure if I were to meet any of them,

24:13

especially the two that you had mentioned, one, a journalist, one a photographer, and doing this with the times

24:19

and also setting up the brand new paper for the college, congratulations and an awesome thank you.

24:26

And your faith, your, your optimism is clear.

24:32

Like it is part of the vision and it is part of the value of the college. And you could see it moving into your students as well

24:38

as they move forward in their life and in their careers. And that in itself is absolutely incredible.

24:45

So thank you for that. Thank you for driving through and pushing past, 'cause I imagine it couldn't have been all unicorns and glitter, there had

24:51

to have been within this 15 years a little bit. There had to have been some rub.

24:57

Was there, was there, was there any, what what challenges did you deal with within this 15 years getting to this point?

Biggest challenge: gaining support

25:04

- The biggest challenge is when people just aren't getting behind you. When you know that what you have can, can con when you know

25:11

that what you have is viable and it's, and and you just are trying to find the support

25:18

and no matter how much you talk about it, no matter how much how you put it out there, it's just not like

25:25

taking root, you know, and you know that it needs to, and it should and it can, and it's not, it's not hard to do.

25:32

This is just us all getting together to do it. You know, we're training our teachers, right? You could have taught somewhere else

25:38

for 20 years in special ed. We still are gonna need to train you in our methods. It may not be a good fit.

25:44

You know, it's like just teaching people what it's about and well, usually it is,

25:49

but you know, it's definitely coming in and learning how we teach in the classroom, which is very different. But that's the main thing is just getting people to get

25:57

behind what you're doing and what the students are doing. That's been the big challenge. And of course, as you're around longer

26:04

and longer in the community, people start to get it more and more understand it. You have people spreading the word for you,

26:10

but then they're talking to people that have never seen it. And it's really, it really requires people, meeting the students, seeing what we do

26:17

to really understand it, seeing it on that campus and understanding what kind of a, of a,

26:23

of a inclusive partnership that can be and how that brings these individuals in our communities

26:29

that haven't had access. How it brings them access and how it is such a social justice issue.

26:35

That, and funding, of course, always funding, but it comes, it's the right thing at the right time.

26:43

By no fault of our own. I mean, we were just, you know, told by everybody else it was the right thing at the right time.

26:48

And we jumped in and we always say, Dee and I, we call each other we're Sisters of the Swell,

26:54

which is this, this watercolor that she got. We have two women on surfboards, you know,

27:00

waiting for the wave. 'cause we always talked about, we didn't even know that we were kind of catching one at the time that we were,

27:07

that this really was so, such a big hole in our educational system.

27:13

And then you've gotta, it's exhausting to ride it, get up on it and try to ride it to shore. Then you get there and you feel like, oh, okay, we hit

27:20

that milestone and then, you know, you're soaking wet and you're tired and you're looking around and you see all of these other people with their surfboards

27:27

that were out there at the same time, you didn't even know were there. And then you're just saying, Hey, okay, let's, let's climb this hill together

27:33

and see if we can get into the valley over there, you know, and where you, and so, and you don't even know what's there,

27:38

but you know, you gotta go to something else. So you're all just climbing the hill together

27:44

and getting strength in each other. We call our supporters mountain movers. They really, truly are.

27:49

But you're climbing that mountain or trying to move that mountain, you know, and then you get to the other side and now you know, there's, there's, you know, somewhat

27:57

of a bounty over there to be able to try to, you know, be part of, but you know, is it gonna go, are,

Climbing the mountain together

28:05

are you gonna be at the table? Is someone else gonna be invited to the table? So now you're all over there looking for tables to be able

28:11

to sit at, you know, and we're talking about our students really, you know, being able to get them a seat at the table in these places.

28:18

And so just, you know, all the, all the work that's required to really just have that hope and optimism

28:25

and what you're doing founded in the fact that you know, that you've, you know, gotten where you are, that you have what you have underneath you,

28:31

but primarily you have that meta support, all those people that are climbing that mountain with you

28:37

and that together you can come up with the information and the resources required to stand on, to get

28:43

to each new level. Like when mountain climbers put in their hook, and I'm not a mountain climber, I'm gonna call it a hook

28:49

and a rope, you know how they have to do that, you know, and if you have multiple yeah. And somebody at the top, you know, helping you out

28:56

and you know, you have to learn to do it before then you can even really get on, get up there at all to any degree, which we had to learn, kind

29:03

of build our processes. So all those things were challenges, but it really is just primarily being able to continue

29:12

to communicate until you can just build that group around you that understands, gets it,

29:18

and wants to go there with you in anything that you do. - Absolutely. Dr. Pamela, you were phenomenal.

29:24

And the, the things that you've accomplished with your partner and, and simply your, your goals

29:30

and aspirations moving forward, wanting to be able to touch and serve more so that they can feel more successful and empowered.

29:39

It's admirable. And so we are proud that you are a university °®ÎÛ´«Ã½ alum.

29:45

We are so, so grateful that you joined us today in sharing your story. I know that the listeners

29:51

and the viewers are definitely going to be able to get something from this that brings us to the end

Closing remarks

29:57

of this episode of Degrees of Success. I'm your host, Frida Richards.

30:02

Don't forget to like, comment, and subscribe and remember that your next chapter just

30:07

might be your best one yet. See you soon.

Chapters in this video

  • Understanding the Difference Between Memorial Day and Veterans Day
  • The importance of Memorial Day at °®ÎÛ´«Ã½
  • Reflections on Service and Sacrifice
  • The Role of Education for Veterans and Their Families
  • Leadership Lessons From Military Experience
  • Gardening vs. Gunslinging: Leadership Styles
  • Challenges as a Latino Leader in the Military

About UOPX Alumnus John Ramirez

Portrait of John Ramirez

John Ramirez, MBA, MS/AJS-GHS, USA CSM (ret.), completed his MBA, Master of Science and Bachelor of Science degrees at °®ÎÛ´«Ã½. He has been with the University for 18 years and now serves as dean of operations for the College of Doctoral Studies. He is a veteran with 27 years of active duty in the U.S. Army, retiring as command sergeant major.

He is chair of the Board for the Arizona Hispanic Chamber of Commerce, is a member of the Arizona Veterans Hall of Fame Class of 2020, and received the 2016 Veteran of the Year Award from the Association of Latino Professionals for America.

He is chairperson of the Board for the Arizona Hispanic Chamber of Commerce, is a member of the Arizona Veterans Hall of Fame Class of 2020, and was awarded 2016 Veteran of the Year Award from the Association of Latino Professionals for America. 

Podcast host Freda Richards and guest John Ramirez pictured during the taping of the podcast

About the Degrees of Successâ„¢ Podcast

The Degrees of Success podcast by °®ÎÛ´«Ã½ brings you inspiring stories of UOPX alumni who have transformed their careers through education. Each episode highlights personal journeys of overcoming obstacles, achieving professional milestones and using education to unlock new opportunities. Whether you’re looking for motivation, career advice or guidance on how education can propel you forward, these alumni stories offer invaluable insights to help you succeed.

Listen to the Degrees of Successâ„¢ Podcast